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Faqs Impressive Monet & Brilliant Klimt

Can I take photos or film the show?

Yes, but without using flash and with your screen brightness set to the minimum so as not to disturb other audience members.
Feel free to share on social media and tag our Facebook page @portugalagenda and Instagram @portugalagenda, and use the hashtag #immersivusgalleryporto.

Is there parking available?

Yes, subject to availability at Alfândega do Porto and upon presentation of your show ticket.

Are there seated places?

Yes, there are seating areas, depending on availability. Seating is offered on a first‑come, first‑served basis and may depend on the venue’s layout and ticket type.

Can I exchange my ticket for another session?

Tickets purchased at the local box office can be exchanged, subject to availability for the desired date and session.
Exchanges are not allowed for tickets to ongoing or past sessions.

What are the box office opening hours at the venue?

The on-site box office is open from Tuesday to Sunday, from 11:00 AM to 7:00 PM.

Is there access for people with reduced mobility?

Yes, there is a suitable entrance for people with reduced mobility, as well as an elevator inside Alfândega. We kindly ask that you inform staff at the entrance if you need to use it.

Can I eat, drink, or smoke at the venue?

No.