Privacy Policy

The confidentiality and integrity of your personal data are a concern for Portugal Agenda/Immersivus Lda.

Portugal Agenda/Immersivus Lda complies with the applicable personal data protection legislation, particularly in relations with its clients, suppliers, and subcontractors, specifically Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016 (“Regulation” or “GDPR”).

Portugal Agenda/Immersivus Lda understands and agrees that the use of your personal data, which in this case is limited to the information necessary to complete the underlying commercial transaction (purchase and sale of ticket(s) for event(s)/show(s)), requires your prior authorization.

Portugal Agenda/Immersivus Lda is responsible for processing your personal data provided to us in the scope of the commercial transactions conducted on its website.

Portugal Agenda/Immersivus Lda will only use the data provided in the context of the commercial transaction carried out by the user on its website to fulfill, and enable the fulfillment of, the fiscal or other obligations related to that transaction.

Portugal Agenda/Immersivus Lda employs a variety of security measures, including encryption and authentication tools, to help protect and maintain the security of your personal data in compliance with applicable data protection requirements.

The data provided to Portugal Agenda/Immersivus Lda can only be accessed by restricted personnel based on a “need to know” basis and only within the scope of the purposes communicated here. The transfer of collected data is always done in an encrypted manner.

Portugal Agenda/Immersivus Lda protects its databases through firewalls that minimize the possibility of unauthorized access to them.

The data provided to Portugal Agenda/Immersivus Lda will only be used for the period necessary for the purpose for which it was provided, after which it will be securely destroyed, unless, during this period, you have already withdrawn your consent.

Your personal data provided here, unless expressly authorized otherwise, will not be transmitted to third parties.

If explicit authorization is given for the transmission of your personal data to third parties, the data may be used by that third party for the purposes mentioned in that authorization, particularly for marketing purposes. It is hereby advised that the third party in question may have a privacy and data protection policy different from Portugal Agenda/Immersivus Lda’s, and therefore, it is recommended to consult the third party’s website to become aware of their policy.

You can, at any time, modify or withdraw your consent for the use of your personal data transmitted here by Portugal Agenda/Immersivus Lda, with effect for the future. Upon doing so, your data will be securely deleted.

To withdraw or modify your consent for the data provided to Portugal Agenda/Immersivus Lda, you should contact the Data Protection Officer of Portugal Agenda/Immersivus Lda via the email address geral@portugalagenda.com.

Other Notes

The website of Portugal Agenda/Immersivus Lda should not be used for exchanging computer viruses, mass mailings (spam), illegal, offensive, abusive, indecent, or defamatory material.

Users of the Portugal Agenda/Immersivus Lda website should not place fraudulent orders. It is prohibited to copy the entire or partial content of the website, including any content or digital format owned by the website of Portugal Agenda/Immersivus Lda, without prior written authorization from Portugal Agenda/Immersivus Lda.

In cases of misuse of the website and regardless of the applicable legal procedures, Portugal Agenda/Immersivus Lda reserves the right to, among other things, cancel user registration, remove orders, and any other type of user content.

Disclaimers

Portugal Agenda/Immersivus Lda cannot ensure that the operation of this website is completely error-free or without periods of unavailability. The website cannot guarantee that downloading files is entirely free from errors or risks associated with computer viruses.

Portugal Agenda/Immersivus Lda will not be responsible for any damages, regardless of their nature, resulting from the use of this website.

If, with your consent, Portugal Agenda/Immersivus Lda transmits your personal data to third parties, it will not be responsible for the processing that those third parties give to your personal data.

Trademarks

Portugal Agenda is a registered trademark owned by Immersivus, Lda.

Payments

You can do so securely through our secure server, which encrypts all the information sent. A secure connection is established between your browser and our server based on technology called “secure server software” (SSL), which uses digital certificates issued by the company RapidSSL. It is a standard technology for this purpose as it is among the most secure technologies currently available for e-commerce.

When filling out the purchase form, simply enter your credit card number and expiration date. This information will be forwarded, through a secure and private channel, to the company REDUNICRE, which in turn uses Verified By Visa and Secure Code for Visa and EuroCards/Mastercards, respectively, in processing the same information.

The authorization is returned to us in real-time from the card issuer bank to prevent fraud. To increase the security of the process, you will be asked for a second number, located on the back of your card, called CVV2.

You can also opt for payment through PAYPAL, MULTIBANCO REFERENCE, and MBWay.

Cookie Policy

The information collected by Portugal Agenda/Immersivus Lda from users of its website is maintained in accordance with its Privacy Policy to ensure careful handling of all personal information provided, including the information we collect, how we use it, and with whom we share it.

How do we use the information?

Any information provided by the user will be used in accordance with the General Data Protection Regulation and our Privacy and Security Policy in the Processing of Personal Data as described above.

With whom do we share the information?

The information collected will not be shared with promoters and partners of the events marketed on the Portugal Agenda/Immersivus Lda website.

External Links?

As a courtesy to our customers and partners, our site may contain links to some third-party websites (owned by entities other than Portugal Agenda/Immersivus Lda), which we believe may contain useful information. The privacy and security policy presented here does not apply to these sites. It is hereby advised that the third parties in question may have a privacy and security policy for personal data processing different from that of Portugal Agenda/Immersivus Lda, so it is recommended to consult the third-party websites to become familiar with their policy.